| To what extent is real estate regarded as a strategic device? |
| Not at all |
12.7 |
10.2 |
6.2 |
9.6 |
| To some degree |
52.9 |
57.4 |
69.2 |
74.0 |
| Completely |
34.3 |
32.4 |
24.6 |
16.4 |
| Is the total amount of space in your porfolio likely to increase, decrease or stay the same over the next 3-5 years? |
| Increase |
62.1 |
30.3 |
54.6 |
49.0 |
| Decrease |
27.2 |
34.9 |
23.3 |
20.6 |
| Stay the same |
10.7 |
34.9 |
22.1 |
30.4 |
| What proportion of your future porfolio (3 years from toay) do you anticipate being within serviced office / flexible office / co-working space? |
| Less than 5% |
36.4 |
57.1 |
41.5 |
46.9 |
| 5-20% |
44.3 |
26.3 |
35.3 |
30.0 |
| 20-50% |
15.9 |
8.5 |
13.7 |
15.0 |
| More than 50% |
3.4 |
8.2 |
9.5 |
8.1 |
| How would you rate the likelihood of moving your core offices over the next 3 years? |
| Will definitely happen |
7.1 |
9.3 |
9 |
8.1 |
| Very likely to happen |
8.2 |
9.3 |
15.1 |
12.9 |
| Fairly likely to happen |
29.4 |
19.5 |
22.4 |
19.4 |
| Fairly unlikely to happen |
22.4 |
24 |
14.6 |
16.1 |
| Very unlikely to happen |
23.5 |
22.8 |
24.1 |
25.8 |
| No chance it will happen |
9.4 |
15.3 |
14.8 |
17.7 |
| What will be the key driver to any mobility you experience as a business over the next 3 years? |
| Cost savings achieved |
34.9 |
27.8 |
18.9 |
31.4 |
| Access to talent |
26.4 |
10.4 |
10.2 |
7.6 |
| Signalling business transformation |
8.5 |
12 |
12.1 |
11.9 |
| Business restructuring |
23.6 |
14.4 |
11.7 |
13.6 |
| Other |
6.6 |
4.3 |
2 |
10.2 |
| Change of workstyle influencing quantum and quality of space required |
|
25.4 |
30.2 |
13.6 |
| Access to collaborators / external knowledge |
|
5.7 |
4.3 |
2.5 |
| Functional obsolesence of existing building |
|
|
10.6 |
9.3 |
| What strategic objective does your real estate best support? |
| Corporate brand and image |
20.4 |
18.2 |
15.2 |
16.2 |
| Talent attraction & retention |
18.4 |
13.7 |
16.4 |
13.7 |
| Operational efficiency & cost management |
16.3 |
15.7 |
15.9 |
24.6 |
| Increased collaboration |
17.3 |
13.6 |
16.3 |
9.4 |
| Increased innovation |
5.1 |
5.1 |
5.6 |
3.4 |
| Corporate and social responsibility / ESG |
1 |
2.8 |
6.5 |
6.7 |
| Diversity and inclusion |
5.1 |
4 |
5.2 |
1.9 |
| Employee wellness / wellbeing |
10.2 |
13.8 |
13.3 |
14.4 |
| None |
2 |
0.7 |
0.3 |
0.0 |
| Other |
4.1 |
0 |
0.5 |
0.4 |
| Talent management (education & development) |
|
3.8 |
4.8 |
2.3 |
| Operational restructuring & transformation |
|
8.6 |
0.0 |
7.2 |
| What servicves / amenities will your staff demand from their buildings within the next 3 years? |
| Concierge |
12.1 |
7.2 |
5.4 |
4.1 |
| Educational programmes & Facilities |
6.3 |
5.6 |
7 |
14.5 |
| Healthcare facilities |
11 |
10.2 |
10.3 |
10.4 |
| Independent food and beverage |
12.6 |
16.4 |
16.8 |
17.4 |
| Free food and drink |
9.6 |
7.2 |
10 |
6.6 |
| Gym facilities |
15.4 |
11.7 |
12 |
10 |
| Cycle storage and facilities |
15.7 |
11.6 |
9.3 |
2.5 |
| End of trip facilities |
7.4 |
0.0 |
0.0 |
0.0 |
| Facilities supporting mental health (Zen rooms / sanctuary space) |
6.9 |
11.3 |
14.4 |
9.5 |
| Other |
3 |
1.5 |
0.6 |
0.8 |
| Drop & collect parcel facilities |
|
11.2 |
6.4 |
5.4 |
| Childcare facilities |
|
6.2 |
7.8 |
8.7 |
| EV Charging |
|
|
|
10.0 |
| What is your greatest frustration as a 'customer' in global real estate markets? |
| Lack of meaningful and regular dialogue with the landlord |
7.4 |
10.1 |
5 |
3.8 |
| Lack of landlord understanding about us and our business |
11.7 |
7.9 |
14 |
11.5 |
| Lack of innovation in product offering |
28.7 |
21.3 |
18.8 |
23.1 |
| Inability of landlords to offer flexibility |
33 |
29.3 |
30 |
26.9 |
| Poor service delivery |
10.6 |
12.5 |
7 |
11.5 |
| None |
2.1 |
16.2 |
23 |
19.2 |
| Other |
6.4 |
2.7 |
2.2 |
3.8 |
| Which of the following do you expect to be part of your business strategy over the next 3-5 years? |
| Enter new geographical markets |
|
|
19.9 |
15.0 |
| Company to undergo digital transformation |
|
|
18.4 |
20.4 |
| Diversify into new business areas |
|
|
15.4 |
12.5 |
| Grow via acquisition |
|
|
14.8 |
18.3 |
| Refocus entirely on traditional or core competencies |
|
|
7.5 |
11.7 |
| Divest from certain products / service / business lines |
|
|
7.4 |
7.1 |
| No significant change |
|
|
7 |
5.8 |
| Merger with current competitor |
|
|
3.7 |
2.1 |
| Company to be acquired |
|
|
2.8 |
2.9 |
| Company to split into two or more entities |
|
|
1.8 |
2.9 |
| Other |
|
|
1.2 |
1.3 |
| How would you rate the impact of these potential business transformations on your CRE strategy? |
| Very high impact |
|
|
4.2 |
8.8 |
| High impact |
|
|
33.1 |
48.7 |
| Limited impact |
|
|
54.1 |
36.3 |
| No impact |
|
|
8.7 |
6.2 |
| What is the magnitude of change in total floorspace across your portfolio over the next 3 years? |
| Increase by 20% or more |
|
|
21.3 |
9.4 |
| Increase by 10-20% |
|
|
20.4 |
19.6 |
| Increase by 1-10% |
|
|
12.9 |
19.9 |
| Stable |
|
|
22.1 |
30.4 |
| Decrease by 1-10% |
|
|
8.1 |
5.9 |
| Decrease by 10-20% |
|
|
9.2 |
9.8 |
| Decrease by 20% or more |
|
|
5.9 |
4.9 |
| Will you be making significant changes to your desk-to-person ratio in the next 3 years? |
| Yes, decreasing desk to person ratio |
|
|
30.8 |
28.6 |
| Yes, increasing desk to person ratio |
|
|
28.3 |
20.4 |
| No significant change |
|
|
40.9 |
51.0 |
| How would you describe your organisations workstyle 3 years from now? |
| Hybrid |
|
|
55.7 |
46.6 |
| Office first |
|
|
23.2 |
21.9 |
| Office only |
|
|
7.8 |
13.7 |
| Remote first |
|
|
3.4 |
6.8 |
| WFA/fully flexible |
|
|
9.5 |
4.1 |
| Other |
|
|
0.3 |
6.8 |
| What proportion of your portfolio has an environmental certification today? |
| Less than 10% |
|
|
31.2 |
40.8 |
| 10-25% |
|
|
31.6 |
32.7 |
| 25-50% |
|
|
17.3 |
12.2 |
| More than 50% |
|
|
19.9 |
14.3 |
| What proportion of your portfolio has an environmental certification 3 years from today? |
| Less than 10% |
|
|
20.4 |
8.2 |
| 10-25% |
|
|
33.1 |
32.7 |
| 25-50% |
|
|
22.7 |
24.5 |
| More than 50% |
|
|
23.8 |
34.7 |
| Over the next three years... |
| The amount of space in our portfolio will be |
|
|
3.1, 18.5, 45.1, 27.2, 6.2 |
2.4, 21.2, 44.2, 29.5, 2.7 |
| The quality of space in our portfolio will be |
|
|
0.6, 3.9, 41.5, 44., 10.1 |
0.7, 6.8, 51.7, 38.7, 2.1 |
| The number of sustainably certified buildings within port portfolio will be |
|
|
0.8, 5., 43.4, 41.5, 9.2 |
0.3, 5.5, 54.1, 37.3, 2.7 |
| The number of locations where we have a presence will be |
|
|
3.6, 14.3, 51.3, 25.5, 5.3 |
1.0, 14.4, 56.8, 26.7, 1.0 |
| The proportion of portfolio in flexible / serviced office space will be |
|
|
7.0, 11.8, 43.7, 28.9, 8.7 |
1.0, 8.9, 57.2, 31.5, 1.4 |
| Over the next three years... |
| Amenity provision withthin our offices will be |
|
|
0.3, 3.9, 51.0, 37.0, 7.8 |
0.7, 5.1, 57.2, 35.6, 1.4 |
| Occupancy levels within our offices will be |
|
|
0.8, 8.4, 46.5, 36.7, 7.6 |
0.7, 6.5, 49.7, 39.7, 3.4 |
| Density of occupation in our offices will be |
|
|
0.6, 9.8, 44.3, 36.7, 8.7 |
1.0, 10.6, 54.5, 32.9, 1.0 |
| Use of desk-sharing/hot-desking will be |
|
|
3.4, 7.6, 38.7, 34.5, 16.0 |
0.7, 6.5, 52.4, 37.0, 3.4 |
| Engagament and dialogue with our landlords will be |
|
|
1.4, 6.7, 51.8, 32.8, 7.3 |
0.0, 3.1, 62.3, 32.9, 1.7 |